Affirm FAQ
What is Affirm?
Affirm is a payment option that lets you make purchases now and pay over time with flexible installment plans. Depending on the purchase, you may pay in biweekly or monthly payments. Some plans may include interest, while others may be interest-free. Full eligibility details are available at https://www.affirm.com
How do I use Affirm?
Simply shop online and proceed to checkout as usual. At checkout, select Affirm as your payment method.
You’ll be redirected to Affirm to either sign in or create an account and choose your payment plan. Once approved, you can complete your purchase—quick and easy.
Please note that all items in your cart must be eligible for Affirm. Minimum and maximum purchase amounts may apply, and approval is based on eligibility criteria.
How does the payment schedule work?
Affirm offers flexible payment options. Depending on the plan you select, you may:
- Pay in installments every two weeks, or
- Make monthly payments over a longer term
In some cases, a down payment may be required at checkout.
You can log in to your Affirm account to view your payment schedule, manage payments, or pay early with no penalties.
Where can I find common questions about payments?
Visit Affirm’s Help Center at https://www.affirm.com/help for answers to frequently asked questions about payments, billing, and more.
When will my online items be delivered if I use Affirm?
Affirm online orders are delivered as per our standard shipping time frame after you complete your order online.
Is there a limit to how much I can spend using Affirm?
Affirm does not have a universal spending limit. Your purchasing power depends on factors such as the retailer, your credit profile, and Affirm’s approval decision at checkout.
What products are not eligible for purchase using Affirm?
Affirm is not available on purchases of archery, guns, gun accersories or ammo.
What if I can’t make an Affirm payment?
If you miss a payment, Affirm does not charge late fees. However, missed payments may impact your ability to use Affirm in the future and could affect your credit, depending on the loan terms.
How do I return or exchange an item purchased using Affirm?
If you have changed your mind, you can return your Affirm purchase for a refund. Any online services purchases will have to be returned in store. Please check that your return or exchange meets our return policy here. If you mail in your return, the funds will be returned to your Affirm card within 7-10 business days. If you do not have the app downloaded and the digital card in your wallet, you will need to complete both of those actions OR elect for a merchandise return card. If you elect to get a merchandise return card, you are still responsible for making all remaining installment payments for the purchase to Affirm. Please do not return your purchase to Affirm.
If you believe there is fault or concern with your Affirm purchase payment, please contact Affirm customer support at https://helpcenter.affirm.com/s/contact-us.
Where can I find out more about Affirm?
To learn more about Affirm, visit https://www.affirm.com/ for a full list of FAQs, terms, and privacy policy.
If you have questions about your Affirm account, you can contact their customer support through their website.