Store Manager

Reports to: District Manager

Classification: Exempt / Salaried

Job Summary:

Will oversee all store operations, including merchandising and operations, excellence in customer service, maximizing sales and profits, and the training and development of all store personnel.

This position reports directly to the District Manager and is responsible for: overall store operations and all employees.

Essential Functions:

1. Provides customers with outstanding service through friendly, quick and accurate assistance.
2. Supervises and coordinates the activities of all store staff, recommending measures to improve performance and increase efficiency.
3. Initiates personnel actions such as hiring, promotions, transfers, discharges, disciplinary measures; trains new and current employees.
4. Oversees safety and loss prevention programs.
5. Analyzes financial impacts of risks on the company within authority, managing inventory and implementing appropriate techniques to minimize shrink.
6. Performs all basic job functions such as, operating register, bookkeeping, scanning, operate pallet jack, tow motor, price changes, setting ads, merchandising and checking in freight.
7. Confers with the district manger to identify, plan, and develop methods and procedures to obtain greater profit and efficiency in our business.
8. Prepares and submits various management reports and employee work schedules.
9. Reviews ads, circulars and bulletins to keep current on price changes in the store.
10. Must be able to work evenings, week ends and holidays. Works approximately 50 hours per week.
11. Weight lifting capability up to and includes 80 lbs.
12. Other duties and responsibilities may be required as assigned.

Completes special projects directed by corporate office and additional responsibilities may be assigned throughout the store at any given time.

Minimum Requirements of Training and Experience:

Ideal candidate must have at least 1-3 year’s retail management experience; proven leadership skills with ability to motivate, develop, and train store personnel. Must have strong customer service, sales, and organizational skills.

HARDLINES Assistant Manager

Classification: Exempt / Salaried

Job Summary:

To assist in a first line management capacity, administering and authorizing company policies and procedures. Responsible for Hardlines Departments (with the exception of Sporting Goods) End-Caps, Tables and the Store Schedules.

This position reports directly to the Manager and is responsible for overall store operations and all employees.

Essential Functions:

1. Provides customers with outstanding service through friendly, quick and accurate assistance.
2. Supervises and coordinates the activities of all store staff, recommending measures to improve performance and increase efficiency.
3. Recommends or initiates personnel actions such as hiring, promotions, transfers, discharges, disciplinary measures; trains new and current employees.
4. Assists in planning, directing, and coordinating safety and loss prevention programs.
5. Assists in the analysis of financial impacts of risks on the company within authority, managing inventory and implementing appropriate techniques to minimize shrink.
6. Performs all basic job functions such as, operating register, bookkeeping, scanning, operate pallet jack, tow motor, price changes, setting ads, merchandising and checking in freight.
7. Confers with management to identify, plan, and develop methods and procedures to obtain greater profit and efficiency in our business.
8. Prepares and submits various management reports and employee work schedules.
9. Reviews ads, circulars and bulletins to keep current on price changes in the store.
10. Must be able to work evenings, week ends and holidays.
11. Weight lifting capability up to and includes 80 lbs.
12. Other duties and responsibilities may be required as assigned.

Completes special projects directed by the store manager and additional responsibilities may be assigned throughout the store at any given time.

Ideal candidate must have at least 1-3 year’s retail experience; proven leadership skills with ability to motivate, develop, and train store personnel. Must have strong customer service, sales, and organizational skills.

SOFTLINES Assistant Manager

Reports to: Store Manager

Classification: Exempt / Salaried

Job Summary:

To assist in a first line management capacity, administering and authorizing company policies and procedures. Responsible for Sporting Goods Department and all Softline Departments.

This position reports directly to the Manager and is responsible for overall store operations and all employees.

Essential Functions:

1. Provides customers with outstanding service through friendly, quick and accurate assistance.
2. Supervises and coordinates the activities of all store staff, recommending measures to improve performance and increase efficiency.
3. Recommends or initiates personnel actions such as hiring, promotions, transfers, discharges, disciplinary measures; trains new and current employees.
4. Assists in planning, directing, and coordinating safety and loss prevention programs.
5. Assists in the analysis of financial impacts of risks on the company within authority, managing inventory and implementing appropriate techniques to minimize shrink.
6. Performs all basic job functions such as, operating register, bookkeeping, scanning, operate pallet jack, tow motor, price changes, setting ads, merchandising and checking in freight.
7. Confers with management to identify, plan, and develop methods and procedures to obtain greater profit and efficiency in our business.
8. Prepares and submits various management reports and employee work schedules.
9. Reviews ads, circulars and bulletins to keep current on price changes in the store.
10. Must be able to work evenings, week ends and holidays.
11. Weight lifting capability up to and includes 80 lbs.
12. Other duties and responsibilities may be required as assigned.

Additional Responsibilities:

Completes special projects directed by the store manager and additional responsibilities may be assigned throughout the store at any given time.

Minimum Requirements of Training and Experience:

Ideal candidate must have at least 1-3 year’s retail experience; proven leadership skills with ability to motivate, develop, and train store personnel. Must have strong customer service, sales, and organizational skills.

Register Supervisor

Reports to: Store Manager, Assistant Manager

Classification: Temp / Seasonal / Hourly / 2007

JOB SUMMARY:

To provide the best front end service as possible and to support Farm & Home Supply in every aspect of the business.

1. To provide Customers with outstanding service through friendly, quick and, efficient assistance. Eliminate customers waiting in long lines by calling for additional cashiers and carry outs when needed.
2. Ensuring a safe and clean work environment while following loss prevention and safety procedures. Control shrink and theft by monitoring customer purchases when exiting the store.
3. Attending store and job-related meetings.
4. Assists with new-hire register training to ensure each cashier thoroughly understands how important it is to maintain accurate cash register operations.
5. Following all applicable Company, local, state and federal guidelines.
6. Ensuring that the front end has sufficient supplies to complete assigned duties, such as bags, boxes, etc. and. retrieving shopping carts as needed.
7. Approve checks, item edits, returns, Gift Cards, Private label credit cards applications and exchanges from employees and customers.
8. Must be able to delegate and ensure cashiers are staying busy at all times.
9. Schedule all meal periods and breaks for cashiers.
10. Must be able to work evenings, week ends and holidays.
11. Weight lifting capability up to and including 50 lbs.

Completes special projects directed by management and additional responsibilities may be assigned throughout the store at any given time.

1. Minimum Age requirement is 16 years old.
2. Must possess great customer service, communication skills and trained to operate F&H cash registers.

Scanning Coordinator

Classification: Non-Exempt / Hourly

To provide the best customer service and maximize sales through efficient execution of Company procedures. Scanning Coordinators must oversee store level pricing, verification and signage.

1. Helping customers locate merchandise in multiple departments and informing customer of product knowledge that may be helpful.
2. Operating a handheld telxon to verify our merchandise is correctly priced and to report items that will not scan or not on file. This includes current price changes.
3. Removing damaged merchandise from floor as needed, which includes inventory adjustments of broken, stolen or buy back merchandise to help keep store inventories accurate.
4. Reports to Corporate on all merchandise outs and if we are running low on specific items.
5. Follow company guidelines for department merchandising and setting store ads to make sure proper signage and accurate pricing is available to our customers.
6. Operate cash register and assist with overall customer service.
7. On a monthly basis identifying merchandise that is discontinued.
8. Ensuring a safe and clean work environment, while following loss prevention and safety procedures.
9. Attending store and job-related meetings.
10. Communicating with Customers, Management and all store employees.
11. Following all applicable Company, local, state and federal guidelines.
12. Operate cash registers and assist with customer carry outs.
13. Must be able to work evenings, week ends and holidays.
14. Load and unload company trucks, with pallet jacks or tow motors, lifting up and including 80 lbs.

Completes special projects directed by management and additional responsibilities may be assigned throughout the store at any given time.

1. Minimum Age requirement is 16 years old and must possess great customer service and communication skills.

Store Bookkeeper

Reports to: Store Manager or Assistant Manager

Classification: Non-Exempt

Job Summary:

Maintain accurate bookkeeping operations by following company, local, state and federal guidelines.

Essential Functions:

1. Go to bank to deposit all money from the previous day sales on a daily basis (before 2:00pm). Place a change order for the entire day. Complete a daily register balance.
2. Proof all Special Order request to make sure they are complete before faxing.
3. Place and fax a store supply order on a weekly basis.
4. Enter weekly store schedules into the Novatime system.
5. Send new hire packets and Weekly Absence Report to Corp. Send Store Maintenance Forms to corporate office by the 15th of each month.
6. Follow-up on the Transfer Log for outstanding transfers over 10 days.
7. Audit all UPS shipments and match purchase orders.
8. Sort and distribute all postal mail, emails, faxes and truck mail. Make sure truck mail is ready for pick up.
9. Verify packing slips and invoices are forward to corporate office.
10. Process Accounts Receivables payments – 3 times per week.
11. Audit Repair center weekly-make sure all repairs are properly tagged.
12. Answer the telephone.
13. Review all Service Center work orders before sale is completed. File a copy of the Service center Work Order.
14. Add all new updated policies to employee handbook.
15. Make sure Keller’s orders are sent to corp on Mondays.
16. Must be able to work week ends, evenings and holidays.

Additional Responsibilities:

Completes special projects directed by corporate office and store management. Additional responsibilities may be assigned at any given time.

Previous cashiering and AS400 experience preferred. Must have strong customer service, accuracy, and organizational skills.

Small Engine Repair Department

Classification: Non-Exempt / Hourly

Job Summary:

Determines extent of necessary repairs and performs service and mechanical malfunctions on push and riding lawn mowers, chain saws, tillers, weed eaters, and related power equipment in a timely manner.

Essential Functions:

1. Communicates product information clearly and effectively to our customers.
2. Ability to review equipment manuals and warranties accurately.
3. Places special orders for required parts as needed.
4. Maintains Stihl sales logbook and completes Warranty tickets.
5. Tow Motor certified.
6. Contacts customer for repair approval after the extent of repair is determined.
7. Must follow Safety Compliance procedures such as wearing safety glasses and storing various fuels in clearly marked containers.
8. Maintain neat, safe and well organized shop and storage area.
9. Completes Repairs for power equipment and heaters.
10. Must be able to set up and assemble new equipment.
11. Stocking merchandise, unloading semis, cart retrieval, maintenance of farm lot and helping customers with load-outs is required.
12. Must be able to use sockets, screwdrivers, pipe wrenches, circular saws and drills.
13. Exposed to hazardous chemicals such as: gasoline, oil, and carburetor cleaner.
14. Weight lifting capability up to and including 80 lbs.
15. Physically able to lift, bend, stoop, climb, manipulate bolts, nuts or other fasteners for purposes of disassembly and reassembly of equipment.

Completes special projects directed by a member of management and additional responsibilities may be assigned throughout the store at any given time.

1. Minimum Age requirement is 18 years old.
2. Minimum of 6 months previous engine repair required. Certified training preferred.
3. Overnight travel stays required on occasion to attend supplier’s certification classes.

Stocker

Classification: Non-Exempt / Hourly

JOB SUMMARY:

To unload freight from trucks and stock merchandise in the correct aisles and shelves throughout the store.

ESSENTIAL FUNCTIONS:

1. The Stocking crew is to split and stock all freight. They are NOT considered a regular service teammate at Farm & Home Supply. They will not be required to operate the cash registers.
2. Stockers will help customers locate merchandise and inform customer of any product knowledge that may be helpful.
3. Verifying proper product rotation and basic stocking of merchandise in allocated space, matching the UPC number on merchandise to shelf label.
4. Operating handheld telxon.
5. Removing damaged merchandise from floor as needed.
6. Follow company guidelines for department merchandising.
7. Ensuring a safe and clean work environment.
8. Following loss prevention and safety procedures.
9. Attending store and job-related meetings.
10. Communicating with Customers, Management and all store employees.
11. Following all applicable Company, local, state and federal guidelines.
12. Must be able to work evenings, week ends and holidays as needed.
13. Complete certified training to operate pallet jacks and tow motors. (Must be at least 18 years old)
14. Weight lifting capability up to and including 80 lbs.
15. Other duties and responsibilities may be required as assigned.

ADDITIONAL RESPONSIBILITIES:

Completes special projects directed by management and additional responsibilities may be assigned throughout the store at any given time.

MINIMUM REQUIREMENTS OF TRAINING AND EXPERIENCE:

1. Minimum Age requirement is 18 years old and must possess great customer service and communication skills.

Salesclerk I

Classification: Non-Exempt / Hourly

To provide the best customer service and maximize sales through efficient execution of Company procedures.

1. Helping customer locate merchandise and informing customer of any product knowledge that may be helpful.
2. Verifying proper product rotation and basic stocking of merchandise.
3. Operating handheld telxon.
4. Removing damaged merchandise from floor as needed.
5. Follow company guidelines for department merchandising and setting store ads.
6. Ensuring a safe and clean work environment.
7. Following loss prevention and safety procedures.
8. Attending store and job-related meetings.
9. Communicating with Customers, Management and all store employees.
10. Following all applicable Company, local, state and federal guidelines.
11. Ensuring that your work area is clean and has sufficient supplies to complete assigned duties.
12. Operate cash registers and assist with customer carry outs.
13. Must be able to work evenings, week ends and holidays.
14. Load and unload company trucks, with pallet jacks or tow motors.
15. Weight lifting capability up to and including 80 lbs.
16. Other duties and responsibilities may be required as assigned.

Completes special projects directed by management and additional responsibilities may be assigned throughout the store at any given time.

1. Minimum Age requirement is 16 years old and must possess great customer service and communication skills.

Cashier I

Classification: Non-Exempt / Hourly

JOB SUMMARY:

To provide the best customer service as possible and to support Farm & Home Supply in every aspect of the business.

1. To provide Customers with outstanding service through friendly, quick and, efficient assistance.
2. Ensuring a safe and clean work environment.
3. Following loss prevention and safety procedures.
4. Attending store and job-related meetings.
5. Communicating with Customers, Management and all store employees.
6. Following all applicable Company, local, state and federal guidelines.
7. Ensuring that your work area has sufficient supplies to complete assigned duties.
8. Notify appropriate personnel, promptly when a customer requests a carry out.
9. Maintain accurate cash register operations by following Farm & Home Supply cashier procedures as well as basic stocking and bagging at check outs.
10. Must be able to work evenings, week ends and holidays.
11. Weight lifting capability up to and including 50 lbs.
12. Limited stock & cleaning duties when not assigned to registers.
13. Other duties and responsibilities may be required as assigned.

Completes special projects directed by management and additional responsibilities may be assigned throughout the store at any given time.

1. Minimum Age requirement is 16 years old.
2. Must possess great customer service and communication skills.

Warehouse Clerk

Reports to: Warehouse Manager

Classification: Non- Exempt / Hourly

JOB SUMMARY:

Maximizing profitability through efficient and accurate company freight processing.

ESSENTIAL FUNCTIONS:

Ensure accurate freight processing by:

1. Loading and unloading merchandise on trucks.
2. Staging and processing freight in the warehouse.
3. Operates powered equipment per safety & OSHA guidelines. (Must pass certification training)
4. Stock, label, price, sign, and organize merchandise correctly, efficiently, and safely.
5. Safe operation of company one ton truck in accordance to all state and federal regulations. Includes but not limited to the delivery and pick up of merchandise, supplies, and advertising materials.
6. Weight lifting capability up to and includes 80lbs.
7. Must be physically able to carry merchandise for a distance up to 50 feet and be able to stand on concrete up to eight hours.
8. Keep work areas clean, neat, free of debris, and organized.
9. Follows loss prevention, risk control, and quality assurance procedures.
10. Communicating with customer, management and co workers.
11. Other duties as assigned.

Completes special projects directed by management and additional responsibilities may be assigned at any given time.

MINIMUM REQUIREMENTS OF TRAINING AND EXPERIENCE:

1. Minimum age requirement is 16 years old.
2. Must be a least 18 years of age and pass certification training to operate forklift and power equipment.
3. Warehouse clerk must meet physical requirements as specified in job description.